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Fail-Safe Return Policy
Refund & Fail-Safe Policy
1. 14-Day Money-Back Guarantee
We want you to be fully satisfied with AI Jewelry Model Studio. We offer an unconditional, 14-day money-back guarantee. If you are not satisfied with your purchase for any reason, you are eligible for a full refund within 14 calendar days of your initial purchase or subscription renewal.
2. How to Request a Refund
To request a refund, please contact our support team at [email protected]. Please include your registered email address and transaction details. All eligible requests will be processed within 2 business days.
3. Automatic Credit Fail-Safe
Our generation pipeline is designed to protect your credits. If a rendering task fails due to a network interruption or system timeout, any credits allocated for that specific task are automatically and instantly returned to your account balance.